GMFRS Complaints Process for Oldham Residents 2026
Greater Manchester Fire and Rescue Service maintains a commitment to high service levels for the public across Greater Manchester including Oldham. The organisation invites comments, compliments, and complaints to identify specific areas for service delivery improvement. Residents can submit feedback via email to the dedicated address provided by the service. Postal complaints must be directed to the headquarters at 146 Bolton Road, Swinton, Manchester, M27 8US. A specific Privacy Statement PDF is available to govern the handling of complaints and compliments data. Feedback forms are explicitly requested from individuals who experienced home incidents or received Fire Safety Assessments. This process aims to result in a more responsive fire and rescue service for the region.