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Oldham Council has grouped its most-requested winter and housing services into a single online hub, letting residents check school closures, gritting routes, and heating grants without hunting across separate pages.
The winter section links straight to live updates on snow-day closures, road-gritting schedules, and the £150 Warm Home Discount that many pensioners still leave unclaimed.
Housing help sits beside it: one click opens the social-housing register, another shows how to claim discretionary housing payments so private tenants can bridge the gap between Universal Credit and actual rent.
Both pages sit within a wider dashboard that also covers bin calendars, council-tax balance checks, and free-school-meal applications, reflecting the council's own data that most residents who ask for one service end up needing two more.
Staff say the redesign is a direct response to last January's spike in calls when sudden snow and a cost-of-living payment clash hit on the same day; whether the new layout actually cuts waiting times will be measured after the first predicted cold snap next month.
At a Glance
| Warm Home Discount value | £150 |
|---|---|
| Services bundled on winter page | School closures, gritting routes, heating grants |
| Housing support listed | Social-housing register, rent-top-up payments, homelessness advice |
| Trigger for redesign | January 2025 surge when snow and cost-of-living queries collided |
| Evaluation date | After first forecast cold snap in March 2026 |
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