Bee Network Upgrades Door-to-Door Bus Services with New App Integration

Greater Manchester’s Bee Network has introduced significant upgrades to its specialized bus services, allowing passengers to book door-to-door journeys through a mobile application for the first time.

The new system enables real-time bus tracking and integrates both ring and ride and local link services with the broader Bee Network. Passengers can continue to book rides via phone or online platforms alongside the new app-based option.

Transport for Greater Manchester (TfGM) implemented the changes following a new contract with Via, the technology company that owns the CityMapper application. The upgraded IT infrastructure allows service operators to synchronize specialized transport with regular Bee Network buses, aiming to reduce passenger wait times and improve route efficiency.

Alison Chew, TfGM’s deputy director of bus, emphasized the importance of these services for regional accessibility. “Ring and ride and local link play a vital role in providing access to low-cost, accessible and flexible journeys by public transport,” she stated, describing them as “a lifeline” for many residents.

Ring and ride provides accessible transportation for disabled individuals and older adults with mobility challenges, while local link operates flexible minibus services in areas with limited public transport options. Approximately 850 passengers utilize these services daily.

Local link currently serves communities including Dane Bank, east Manchester, Heald Green, Heywood, Middleton, Saddleworth, Mossley, south Manchester hospital areas, Timperley, Sale West, and Wythenshawe. Ring and ride operates throughout Greater Manchester with a six-mile journey limit.

The service upgrades represent part of broader accessibility improvements across the Bee Network, which has included installing audiovisual announcements, hearing loops, and wheelchair bays on new buses.

---

Source: Read original article