Digital Services Compliance

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TfGM Website Accessibility Update for Oldham 2026

Transport for Greater Manchester (TfGM) states its website tfgm.com is partially compliant with WCAG 2.2 AA standards as of February 2026. An audit by Zoonou in April 2025 identified failures including non-responsive live chat tools when zoomed to 400%. Specific non-compliances involve missing text descriptions for complex images and some videos lacking audio descriptions. Certain PDF documents remain inaccessible due to missing text alternatives and document structure. TfGM commits to responding to accessibility support requests within five days. The statement notes exemptions for maps and third-party content not developed by the organization. This regulatory update affects digital service access for residents across Greater Manchester including Oldham.