TfGM Privacy Rules for Oldham Transport Users 2026

Oldham residents who tap a Bee Network card, ring a travel line or simply walk past a Metrolink camera are now told, in plain terms, what Transport for Greater Manchester does with the fragments of their daily life. A new layered privacy notice quietly published this week lists everything the authority keeps: your voice on a helpline call, the stills from platform CCTV, the travel-card number that betrays where you boarded and when. The document matters because it is the first time TfGM has...

Much of the data is ordinary-names, addresses, payment records-but some is classed as 'special category', a legal phrase that covers mental or physical health details and any past offences. That extra-sensitive material can be shared with Greater Manchester Police, HMRC or the Department for Work and Pensions when the law demands it, and it must be deleted as soon as the specific task ends. If your address changes or you switch GP and the health exemption no longer applies, staff are told to...

The notice also admits that snapshots of you, once anonymised, are poured into public reports that shape future bus routes and cycle lanes. Pseudonymised travel diaries-your name swapped for a code-may be handed to university researchers or voluntary groups so they can count how far people in your postcode travel for work. TfGM insists the scrubbed files cannot be linked back to any household, yet the same pages explain that raw footage and unredacted call recordings can still be retrieved for...

Residents retain a small set of levers. You can ask what is held by emailing [email protected] or writing to 2 Piccadilly Place, Manchester. If the authority later decides your details would be handy for a fresh purpose-say, a new survey on dogs aboard trams-it must serve you a fresh notice and give you 28 days to object.