TfGM Website Accessibility Update for Oldham 2026
Transport for Greater Manchester has admitted that parts of its main travel website still shut out disabled Oldham residents, despite a fresh pledge of compliance published this month.
The February 2026 statement says tfgm.com 'partially' meets national accessibility rules. Screen-reader users can't make sense of many PDF timetables, while people who enlarge text to 400% on a laptop find pop-up chat boxes smother the very information they need.
Videos sometimes go live without audio description, leaving hearing-impaired viewers guessing at announcements, and complex route diagrams regularly lack written explanations for blind passengers.
TfGM promises to supply alternative formats within five working days if asked, yet the same document concedes that maps and older files published before September 2018 can legally stay unchanged.
An outside firm, Zoonou, last sampled the site in April 2025; the audit list of failings remains almost word-for-word in the new statement, giving no timetable for fixes.
At a Glance
| Compliance level claimed | Partially compliant with WCAG 2.2 AA standard |
|---|---|
| Latest audit date | April 2025 by Zoonou |
| Zoom limit fault | Live chat obscures page at 400% desktop zoom |
| PDF barrier | Missing text alternatives and structure |
| Video gap | Some clips launch without audio description |
| Response pledge | Five working days for alternative-format requests |
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