Oldham Adult Social Care rated 'Good' by CQC

Oldham's adult social care services have been rated 'Good' by the Care Quality Commission, with inspectors praising the council's compassionate approach to supporting vulnerable residents. The inspection found that older people, those with disabilities, and individuals with complex needs are receiving life-changing support that helps them live independently while staying connected to their communities.

Inspectors highlighted the empathy and professionalism of staff, with service users describing their care as 'outstanding' and reporting feeling listened to and respected. The report commended Oldham's strong safeguarding arrangements and effective multi-agency working, noting how the council collaborates closely with health services, care providers, and community organisations to deliver coordinated support.

Councillor Barbara Brownridge, Cabinet Member for Adults, Health and Wellbeing, said the result reflects the dedication of staff working under challenging circumstances. 'This is an excellent result for Oldham and a real credit to our staff and partners,' she said, acknowledging the pressure on adult social care teams nationwide.

The CQC praised Oldham's person-centred approach and positive culture, with most people telling inspectors they had a good experience of local services. The inspection found that residents receive tailored support and trusted advice on safeguarding and financial matters, helping them maintain dignity and independence in their daily lives.