My Account - Oldham

Oldham residents trying to access their My Account service are hitting a frustrating roadblock-their browsers are blocking cookies and preventing them from signing in. The service, which likely handles everything from council tax payments to benefit claims, simply won't work without these small text files enabled.

The error message is blunt: 'We can't sign you in. Your browser is currently set to block cookies.' For many residents, especially those less tech-savvy, this could mean being locked out of essential services. The message explains that cookies tell the system when you're signed in, but doesn't offer much help beyond suggesting users check their browser's online help.

This isn't just a minor inconvenience. With more council services moving online, being unable to access your account could mean missed payments, delayed applications, or being cut off from important information. For elderly residents or those without technical support at home, this could be particularly problematic.

The solution is straightforward-users need to allow cookies in their browser settings. But the question remains: should essential services like this require cookies at all? Some residents might be blocking them for privacy reasons or using browsers with strict security settings.