Contact NHS Greater Manchester - Oldham

NHS Greater Manchester has launched a comprehensive contact system for Oldham residents, making it easier to access health services and support. The new system provides clear pathways for different types of queries, from mental health crises to general enquiries, with specific contact details for each service.

For those experiencing a mental health emergency, residents can now call NHS 111 and select option 2 to be connected with specialist support. The service also offers SignVideo for British Sign Language users and text relay for those with hearing difficulties, ensuring accessibility for all community members.

The contact system includes dedicated channels for various needs-whether you want to provide feedback about your GP practice, make a complaint, request personal medical records, or submit a Freedom of Information request. Each pathway is clearly signposted to help residents navigate the complex healthcare system.

Local residents can reach the corporate services team at 0161 357 1598 or via email at [email protected] during standard office hours. The main office is located at Tootal, 56 Oxford Street in Manchester, with a patient services webpage providing detailed guidance for care concerns and complaints.

The initiative also includes the 'You and Your General Practice' program, which allows patients to give feedback directly to their GP practice or to NHS Greater Manchester. This transparency measure aims to improve local healthcare services by ensuring patient voices are heard at all levels of the system.